Executive Leadership Program for ServiceNow
Program Overview
Take your ServiceNow leadership skills to the next level

Unlock your potential with the Executive Leadership Program for ServiceNow, designed specifically for aspiring and current business professionals who need to know all things about ServiceNow, including and in addition to product information - business, commercial, value, implementation, support, trends, governance, and more. This transformative program provides a unique combination of fundamental product knowledge, coverage of the latest platform and AI technologies, orientation to the expanded ecosystem of information and resources, and essential leadership skills to drive success in the rapidly advancing landscape of the ServiceNow Now Platform.
Participants in the Executive Leadership Program will gain experience with the latest products, technologies, and capability of the Now Platform, while also strengthening strategic thinking, effective communication, and problem-solving skills. Our curriculum, developed by experts from across many domains, ensures that participants are equipped to lead diverse teams, make impactful decisions, and drive digital transformation.
Join us and connect with a network of ServiceNow leadership peers from across multiple industries, each participating to prepare themselves for the challenges and opportunities of Cloud leadership. Whether you are looking to advance in your current role or pivot into a ServiceNow leadership position, our leadership program offers the tools and insights you need to succeed.
So, after exploring the program details and frequently asked questions, seize the opportunity to become a leader that is driving the future of the digital business world - join us today!

Community and Forums
We have incorporated community and forums capabilities into the program site, directly aligned to the leadership program’s outline of modules, to offer the significant value of fostering an interactive learning environment where you as a program participant can engage with your peers, making learning more enjoyable and less isolating. This collaborative capability allows for participants to ask questions, share insights, and offer solutions, creating a dynamic knowledge exchange. Such interaction not only further enhances understanding and retention of the program content but also helps in building a network of professional contacts.
Our focus on community does not end at the boundary of our own site though. We have also incorporated the presence of the Executive Leadership Program into well-known professional sites, such as LinkedIn and YouTube and the usual social media portals, so that you can contribute to discussions, gain diverse perspectives, and discover innovative approaches to challenges using whichever location of the web you favour.
Overall, we view the use of communities and forums as a crucial component of empowering program participants to deepen their learning experience and develop skills that are crucial for leaders working in the collaborative nature of today’s professional environments.
AI Delivery
A huge highlight of our program is the dynamic and engaging way we delivery content. We're a very innovative-thinking team of experts, and accordingly we've embraced the latest in AI with an 'all-in' mindset.
At the forefront of innovation, the Executive Leadership Program harnesses AI technologies to refine and enhance the enhance the educational experience. Our content isn't just presented, it's brought to life by AI Avatars, ensuring flawless execution in every delivery. It's not just about being on-trend - it's backed by research data that confirms avatars significantly boost learning engagement and knowledge retention. But we'll admit, it's also an incredibly cool and fun approach to learning! Join us for an experience where cutting-edge tech meets immersive education to get you better and faster results.
Live Sessions
Our leadership program is all about answering questions. While we publish the program curriculum in the documented outline, we recognize that new questions will inevitably arise. Some questions will be for topics we've yet to cover, and others will be concerning recently made updates or releases about products, services, and (or) announcements.
The program ensures that you're always supported when there is something you want to ask about. We host weekly live stream sessions featuring our subject matter experts, where you can engage in discussions about the 'topics-of-the-week' or bring up any ServiceNow-related questions you might have. These sessions are done with the global audience in mind, so there's a selection of times offered to catch you when the sun is shining on your part of the world. The schedule of sessions is on our events page for participant registration.
Resource Library
As a technology leader, knowing where information is located is frequently more essential than knowing the information itself; no one can retain everything!
We have assembled for easy access a web library of all available ServiceNow documents and resources, organized by product and other subject types. This library is regularly updated with new materials as they are published so that you have the latest information at your fingertips, and is referred to frequently throughout the content of the Executive Leadership Program, where we guide you on selecting the most suitable resources for your specific needs and situations.
Comprehensive Curriculum
Have you been looking for a leadership training program that will boost your ServiceNow game? Well, look no further! Our 50-module program is tailor-made for technology professionals like you. It's a one-stop source of knowledge for product insights, licensing review, training guidance, and implementation strategies. Plus, you'll get the inside advantage on making decisions, setting up solid governance, and staying ahead of the curve with the latest industry trends.
Our unique narrative program is the perfect combination of comprehensive ServiceNow information and leadership development, with a dash of witty storytelling added in for fun. Certainly something you won't find anywhere else. Ready to lead the charge? Then join us!
How the Program Works
Consulting Guidance
Get ready to step into the spotlight because in our program, it's all about YOU!
Subscription to the Executive Leadership Program includes consulting for the companies of program participants. The process begins with learning to know your specific goals, interests, and any problems you might be facing. Following this, ongoing engagement is provided through the program site, forums, Live Event sessions, and optionally dedicated one-to-one services, all ensuring continuous assistance and guidance tailored to your needs.
The consulting aspect of our program is designed to be engaging and responsive, encompassing two elements that support and enhance your leadership journey.
Subscription Status: As the program curriculum is published, we strive to inform you of what you do and don't have available to you in your current ServiceNow subscription, and how you can track and manage that information either independently or with a ServiceNow Impact service, so that as a dutiful leader you are making the most out of your company's investment.
Future Planning Roadmap: We'll work with you throughout the program curriculum to develop a tailored roadmap that aligns with your business objectives, culminating in the final Roadmap and Futures modules. It acts as your future blueprint for success, adaptable to your evolving needs and the dynamic business environment on and integrated with your ServiceNow instances.
By integrating these two elements with the program delivery, our consulting capability not only supports your current status but also prepares you for future challenges, making sure you are always moving forward in your leadership journey.

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More to Come

While the Executive Leadership Program currently offers an outstanding set of benefits, from the experts-created comprehensive curriculum and multiple channels of community engagement to the personalised consulting and weekly live event sessions, the excitement won’t be ending there!
Throughout 2025 we will be continually enhancing the benefits of program participation, and already have a few more innovative capabilities in the pipe for availability soon. Participants and prospective learners should keep an eye on our community channels for announcements of when those become available. Keeping in line with our mission of enriching the learning experience, expanding professional networks and opportunities, and providing you even greater support in becoming the best leader you can possibly be, we are certain that you will be thrilled with these capabilities to come!
Don’t miss your chance to elevate your career with our Executive Leadership Program for ServiceNow!
Whether you’re seeking to enhance your professional skills, expand your network, or step confidently into a ServiceNow leadership role, our program offers the knowledge, tools and support you need to succeed! Take the first step today towards transforming your potential into results!


Content and Resources Exclusive to Participants
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All ServiceNow curriculum as published
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Access to video content by learning and channel formats
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Access to Reference Library of ServiceNow web resources
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Access to Live Event sessions of Q&A and networking
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Access to program community with forums & file sharing
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Access to blog channel of ServiceNow news & updates
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Access to private LinkedIn community networking
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Access to general licensing question forums
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Includes options for private licensing question forum
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Access to 1:1 consulting session with program leaders (+$)
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Invitation to regional in-person cohort meetup events
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Plus a fun, social networking learning experience!
Scheduled Program Content
M1 - Products Entitlements
M2 - Architecture
M3 - Solutions, Capabilities, and Outcomes
M4 - Value Calculators for Creating Business Cases
M5 - Generative AI (Initial Overview)
M6 - Core Platform
M7 - New Releases, Patches, and Upgrades
M8 - Now Create and Platform Implementation
M9 - Customer Success and Communities
M10 - Support and Knowledge Bases
M11 - Impact Services
M12 - Data Foundations: CMDB
M13 - Data Foundations: CSDM
M14 - Automation: Workflows
M15 - Automation: Integrations
M16 - Real-Time Reporting
M17 - Analytics and Continual Improvement
M18 - Trust and Compliance
M19 - Security and Encryption
M20 - Performance, Instance Scan
M21 - Predictive Intelligence and Virtual Agent
M22 - Generative AI (Deeper Review)
M23 - App Engine & Automation Engine
M24 - JavaScript on the Now Platform
M25 - Partner Services Ecosystem
M26 - IT Service Management
M27 - DevOps
M28 - IT Operations Management: Visibility
M29 - IT Operations Management: AIOps & Cloud
M30 - Hardware and Software Asset Management
M31 - Enterprise Asset Management
M32 - Security Operations: Vulnerability
M33 - Security Operations: Incident Response
M34 - Governance, Risk, and Compliance
M35 - ESG Management
M36 - Strategic Portfolio Management
M37 - Application Portfolio Management
M38 - HR Service Delivery
M39 - Talent Management
M40 - Health & Safety
M41 - Workspace Service Delivery
M42 - Legal Service Delivery
M43 - Finance and Supply Chain
M44 - Customer Service Management
M45 - Field Service Management
M46 - Sales and Order Management
M47 - Data Model Deep Dive
M48 - Customer Industries: Technology
M49 - Customer Industries: Services
M50 - Roadmaps, Wrap-up, and Futures
Providing what business leaders have been asking for!
Benefits of Program Participation
Contact Us
If you have any questions or would like more information, please send us an inquiry submission using the form provided here.
We will happily get back to you as soon as possible with a response!